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Shipping & Returns

Shipping:
    We offer FREE SHIPPING on all orders over $50. We do not offer international shipping at this time.
    Orders will ship within 2-5 business days after order is placed.
    All orders ship via USPS and arrive within 2-8 days once shipped. Please allow a 24 hour processing time once the shipping confirmation has been sent. 
    Returns and Exchanges:
    We know that not every purchase will fit & returns or exchanges are sometimes needed. Please read our return policy below to make sure your order qualifies.
    Please note: All returns are for STORE CREDIT only. No refunds. All sale items are final sales. No returns/exchanges.
    All returns/exchanges must be received within 21 days of the order shipment date with the tag(s) attached. No exceptions.
    All items must be returned to us in their original, unworn, unwashed, and smoke-free condition.
    The buyer is responsible for all return/exchange shipping fees.
    Please include a note in your return package with your name, order number, item(s) being returns, and reason for return.
    Please send your return/exchange to:
    Shop Kindred Roots
    802 Country Club Dr.
    Joshua Texas 76058
    Please keep your tracking number and any other relevant shipping information in the unlikely event we do not receive your return shipment.
    Returns are processed within 5-7 business days of package receipt. Once we receive the return, your return will be processed and a store credit code given via e-mail.
    We inspect all returns/exchanges and reserve the right to deny or refuse a full credit.
    Damages or Wrong Items
    If you have received a damaged product or the wrong product please email us within 48 of receipt at Info@shopkindredroots.com

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